Privacy Policy

PRIVACY POLICY
Normad Express

At Normad Express , we value and respect our customers' privacy. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and store your information. By using our services, you agree to the practices described in this privacy policy.

1. INFORMATION WE COLLECT

To provide you with a personalized and secure shopping experience, we collect different types of information:

✅ Personal data provided by the client : Name, address, email, phone number, and payment details.

✅ Browsing data : IP address, device type, browser used, and activity on our website.

✅ Cookies and similar technologies : To improve your experience, we use cookies that allow us to analyze your behavior on our site.

2. HOW WE USE YOUR INFORMATION

The data collected is used for the following purposes:

🔹 Order processing : Confirmation, shipping, and tracking of your purchase.

🔹 Customer Service : Answer questions, requests, or complaints.

🔹 Marketing and promotions : We only send offers and news if the user authorizes it.

🔹 Security and fraud prevention : We protect your information to prevent unauthorized access and fraudulent activities.

🔹 Service improvement : We analyze user behavior to optimize our store.

3. SHARING DATA WITH THIRD PARTIES

Normad Express does not sell or rent personal data . However, we may share information with third parties in the following cases:

📦 Shipping providers : To manage the delivery of orders.

💳 Payment processors : To ensure secure transactions.

📊 Analytics and advertising services : In order to optimize our website and improve the user experience.

⚖ Legal authorities : When required by law or to protect our rights.

4. SECURITY OF YOUR DATA

We take strict measures to protect your information:

🔒 Data encryption in transactions.

🔒 Secure storage on protected servers.

🔒 Access restricted to authorized personnel only.

While we do our best to protect your data, we also recommend taking precautions, such as using strong passwords and avoiding sharing sensitive information in suspicious emails.

5. YOUR RIGHTS AS A USER

You have the right to:

✅ Access your stored personal data. ✅ Request correction of inaccurate information. ✅ Request deletion of your data (except for legal exceptions). ✅ Withdraw your consent for the use of data for advertising purposes.

To exercise these rights, you can contact us at support@normadexpress.com .

6. USE OF COOKIES

We use cookies to improve navigation and personalize your user experience. You can manage or disable cookies in your browser settings.

7. CHANGES IN THE PRIVACY POLICY

We reserve the right to modify this policy at any time. We recommend checking this page periodically to stay informed of any changes.

8. CONTACT

If you have any questions about our Privacy Policy , you can contact us at: 📧 Email : suporte@normadexpress.com